The Role
- Credit outstanding monies; telephone, email, mail in a timely manner
- Answer and follow up customer queries with regards to charges on their account.
- Process any credit notes as required
- Prepare and issue manual invoices as required
- Weekly checks prior to invoicing to ensure accurate charging
- Distribution of invoices to customers
- Processing credit applications including business reference checks
- Creating new accounts and maintaining accounts
- Creating and updating rate tables
- Reconciliation of accounts
- Banking and payment allocations
- Process credit card payments
- Monthly reporting of debtor days
- Checking country freight accounts and update charging
Selection Criteria
- 5 years experience in debt collection of a similar sized or larger ledger
- Excellent customer phone manner
- Experience with excel
- Ability to learn internal accounts systems quickly
- Results driven
- High attention to detail
What We Offer
- Free onsite parking
- Active Social Club
- Career Pathways, Professional Development and Training
- Free flu vaccinations
The successful candidate will share the company values of Communication, Professionalism, Driven, Integrity, Proactive and Respect.